Shipping
International shipping is handled by Air INTERNATIONAL EMS Express Company from China,within 1 week time delivery usually. All orders will be insured for the full purchase amount, and can be tracked at the EMS website. All international shipments are shipped via EMS express mainly in retailing,while for wholesaling,Please contact us now,click us to Feedback now!Save more money now enjoying real brand new quality. We are a professional online dealer and cooperate with EMS expressing long-term,shipping order and delivering right to your door.Please make sure you are at home when the packages will be arrived. All the packages will be mailed inside another box! After placing orders,please check your email here to get order confirmation,and you also can track your order online with clicking the botton of "Order Tracking" at our website!
General Delivery Information
- Our delivery times vary depending on which brand you ordered and if we ship direct from our inventory or drop ship.
- In-stock orders usually ship within 24 hours. Most in-stock items should arrive on your doorstep 2-5 business days after receipt of your order.
- If the item you ordered is out of stock, your order may be drop shipped from the manufacturer. We will notify you within one business day if your item is no longer available.
Returns
Merchandise must be unworn, in the original packaging, and accompanied by the original packing slip. We'll also accept the return of incorrect or defective merchandise that meets the guidelines below.
Unworn Merchandise: Includes any item that is in new condition, still contains the original tags and is in the original packaging (if any). Returns will not be accepted if item exhibits any obvious signs of wear or is not in the condition in which it was received.
Defective Merchandise: Includes any item that does not perform as expected or exhibits damage not associated with normal wear. Does not include items that are the wrong size, color, or style.
Incorrect Merchandise: Contact us via e-mail or use our 24/7 Phone Support if you received an item that is different than what was described on the website or is the wrong size, color, or style than what you ordered.
Exchanges
- We will accept exchanges for a different size or color within 30 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.Feedback now! If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.
- You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. Worn or dirty items will be returned back to you.
- We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. Shipping and handling charges are non-refundable.
Order Cancellation
- Cancellation of an order must be requested before the order has been dispatched.Cause that we process all orders as quickly as possible within 6-8hours after orderss placing, so we are not always able to cancel an order after it is placed. Hope yoou can understand in this key point.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
Friendly Notice: If you did not receive your 10-digit tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. In this case, please contact us for assistance in orders' tracking.
